TERMS AND CONDITIONS
ORDERING:
All prices are shown in USD. Your bank will likely convert your purchase to your currency. You can go to www.xe.com for exchange rates. Exchange rates can change each day. Your bank may charge currency conversion fees.
SIZING:
All of our shoes in MONSTER are PRE-ORDER and we manufacture our shoes as per order. Please choose accurately your Shoe Size. MONSTER will not be held liable for any exchanges/ replacements for orders placed with incorrect size.
SHIPPING:
Express orders are shipped by FedEx Economy (4-5 business days delivery time). Kindly take note of the SHIPMENT WEIGHT of your order noted on the product weight (3KG, 4KG or 6KG). The shipping fee will depend on your LOCATION + SHIPMENT WEIGHT. We do offer FREE SHIPPING in most Asian Countries, otherwise please see shipping fee at the Check-Out Page. (note: PLEASE CHOOSE THE CORRECT SHIPMENT WEIGHT in processing your Order. Incorrect shipment weight chosen will cause delay on your order and it will not ship.)
If any package is refused or undeliverable, customer will be responsible for any return shipping costs or taxes. It can take 8 weeks or more for a refused or undeliverable package to arrive back to us. The original shipping cost is non-refundable.
CUSTOMS AND DUTY:
Your country's Customs office may add Customs taxes (VAT) and Duty to your package once it arrives at your Customs office. Customer must pay any customs, duties and/or taxes to the parcel carrier at delivery of the package. Your parcel carrier may contact you to arrange payment of these fees before the package can be delivered. If any package is refused or undeliverable, customer will be responsible for any return shipping or taxes.
TRACKING:
You will receive a confirmation email once your shoes are boxed up and ready to ship. It will include your tracking number and you can track your package from that email. Some tracking updates will not appear for a few days after the package ships, depending on where it is traveling to.
PRICE:
Prices on MONSTER website is in US Dollars. For orders within Philippines, please email us at [email protected] so we may provide price in Philippine Peso. MONSTER reserves the right to make changes to pricing and specifications without prior notice and without incurring any obligations to you.
RETURNS:
Due to the high cost of shipping, MONSTER does not provide returns on international orders. Customers must make their own accommodations for any returns. Any product you wish to return must be sent in its original packaging and in unworn condition. We cannot accept returns for used merchandise. Please note that the original shipping charge of your order is non-refundable.
COLORS
We have done our best to display as accurately as possible the colors of the products shown on the www.monster-shoe.com web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
CONTENTS
All text, images, photographs, logos, illustrations, descriptions, data and any other materials provided on the Website are collectively referred to as "Content." The Content may contain omissions, errors, or may be out of date. MONSTER reserves the right to change, delete, update or otherwise alter the Content at anytime without providing further notice. The Content is provided for informational purposes only and is not binding on MONSTER in any way except to the extent that it is specifically indicated to be so.
CORRECTION OF ERRORS AND INACCURACIES
The information of the monster-shoe.com web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.
ENFORCEMENT OF TERMS AND CONDITIONS
By submitting your orders, you are acknowledging and that you have READ AND UNDERSTOOD the Terms and Conditions and have AGREED with our Terms and Conditions.
RETURNS & EXCHANGES
RETURNS:
Due to the high cost of shipping, MONSTER does not provide returns on international orders. Customers must make their own accommodations for any returns. Any product you wish to return must be sent in its original packaging and in unworn condition. We cannot accept returns for used merchandise. Please note that the original shipping charge of your order is non-refundable. Client are also responsible in shipping back the order back to us and handle the shipping fee.
We accept returns ONLY for DAMAGED ITEMS within a 7-day period upon receipt of the item(s), for as long as the item(s) is/are: (1) Still in the same condition as it was received; (2) Does not have any traces of usage; (3) Still in complete packaging.
Item(s) that no longer have complete packaging will be returned back to the client. Client will be handling the shipping fee.
For returned item(s), the client may opt to have a credit memo or full refund (excluding shipping fee).
EXCHANGES:
We accept exchanges within a 7-day period upon receipt of the item(s), for as long as the item(s) is/are: (1) Still in perfect condition; (2) Does not have any traces of usage; (3) Still in complete packaging.
Item(s) that no longer have complete packaging and is/are not in perfect condition will be returned back to the client. Client will be handling the shipping fee.
All prices are shown in USD. Your bank will likely convert your purchase to your currency. You can go to www.xe.com for exchange rates. Exchange rates can change each day. Your bank may charge currency conversion fees.
SIZING:
All of our shoes in MONSTER are PRE-ORDER and we manufacture our shoes as per order. Please choose accurately your Shoe Size. MONSTER will not be held liable for any exchanges/ replacements for orders placed with incorrect size.
SHIPPING:
Express orders are shipped by FedEx Economy (4-5 business days delivery time). Kindly take note of the SHIPMENT WEIGHT of your order noted on the product weight (3KG, 4KG or 6KG). The shipping fee will depend on your LOCATION + SHIPMENT WEIGHT. We do offer FREE SHIPPING in most Asian Countries, otherwise please see shipping fee at the Check-Out Page. (note: PLEASE CHOOSE THE CORRECT SHIPMENT WEIGHT in processing your Order. Incorrect shipment weight chosen will cause delay on your order and it will not ship.)
If any package is refused or undeliverable, customer will be responsible for any return shipping costs or taxes. It can take 8 weeks or more for a refused or undeliverable package to arrive back to us. The original shipping cost is non-refundable.
CUSTOMS AND DUTY:
Your country's Customs office may add Customs taxes (VAT) and Duty to your package once it arrives at your Customs office. Customer must pay any customs, duties and/or taxes to the parcel carrier at delivery of the package. Your parcel carrier may contact you to arrange payment of these fees before the package can be delivered. If any package is refused or undeliverable, customer will be responsible for any return shipping or taxes.
TRACKING:
You will receive a confirmation email once your shoes are boxed up and ready to ship. It will include your tracking number and you can track your package from that email. Some tracking updates will not appear for a few days after the package ships, depending on where it is traveling to.
PRICE:
Prices on MONSTER website is in US Dollars. For orders within Philippines, please email us at [email protected] so we may provide price in Philippine Peso. MONSTER reserves the right to make changes to pricing and specifications without prior notice and without incurring any obligations to you.
RETURNS:
Due to the high cost of shipping, MONSTER does not provide returns on international orders. Customers must make their own accommodations for any returns. Any product you wish to return must be sent in its original packaging and in unworn condition. We cannot accept returns for used merchandise. Please note that the original shipping charge of your order is non-refundable.
COLORS
We have done our best to display as accurately as possible the colors of the products shown on the www.monster-shoe.com web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
CONTENTS
All text, images, photographs, logos, illustrations, descriptions, data and any other materials provided on the Website are collectively referred to as "Content." The Content may contain omissions, errors, or may be out of date. MONSTER reserves the right to change, delete, update or otherwise alter the Content at anytime without providing further notice. The Content is provided for informational purposes only and is not binding on MONSTER in any way except to the extent that it is specifically indicated to be so.
CORRECTION OF ERRORS AND INACCURACIES
The information of the monster-shoe.com web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.
ENFORCEMENT OF TERMS AND CONDITIONS
By submitting your orders, you are acknowledging and that you have READ AND UNDERSTOOD the Terms and Conditions and have AGREED with our Terms and Conditions.
RETURNS & EXCHANGES
RETURNS:
Due to the high cost of shipping, MONSTER does not provide returns on international orders. Customers must make their own accommodations for any returns. Any product you wish to return must be sent in its original packaging and in unworn condition. We cannot accept returns for used merchandise. Please note that the original shipping charge of your order is non-refundable. Client are also responsible in shipping back the order back to us and handle the shipping fee.
We accept returns ONLY for DAMAGED ITEMS within a 7-day period upon receipt of the item(s), for as long as the item(s) is/are: (1) Still in the same condition as it was received; (2) Does not have any traces of usage; (3) Still in complete packaging.
Item(s) that no longer have complete packaging will be returned back to the client. Client will be handling the shipping fee.
For returned item(s), the client may opt to have a credit memo or full refund (excluding shipping fee).
EXCHANGES:
We accept exchanges within a 7-day period upon receipt of the item(s), for as long as the item(s) is/are: (1) Still in perfect condition; (2) Does not have any traces of usage; (3) Still in complete packaging.
Item(s) that no longer have complete packaging and is/are not in perfect condition will be returned back to the client. Client will be handling the shipping fee.