INTERNATIONAL FAQ'S
ORDERING
All prices are shown in USD (US Dollars). Your bank will likely convert your purchase to your currency. You can go to www.xe.com for exchange rates. Exchange rates can change each day. Your bank may charge currency conversion fees.
PAYMENTS
a.) PAYPAL (with additional USD5.00 to USD10.00 PayPal Processing Fee)
b.) BANK / WIRE TRANSFER via BDO
Bank: BDO (Banco De Oro Philippines)
Account Name: Ronald Allan C. Ramiro
Account Number: 0047 1026 5030
Swift Code: bnorphmm
c.) Money Transfer via WESTERN UNION
SHIPPING
Express orders are shipped by FedEx Economy (4-5 business days delivery time). Free standard shipping on all orders up to 4kg to Asia! (Listed below)
All others please see Shipping Table below. The weight of your order/ shipment will be included in the order page. If your country or weight of the shipment is not listed please email us at [email protected]
All prices are shown in USD (US Dollars). Your bank will likely convert your purchase to your currency. You can go to www.xe.com for exchange rates. Exchange rates can change each day. Your bank may charge currency conversion fees.
PAYMENTS
a.) PAYPAL (with additional USD5.00 to USD10.00 PayPal Processing Fee)
b.) BANK / WIRE TRANSFER via BDO
Bank: BDO (Banco De Oro Philippines)
Account Name: Ronald Allan C. Ramiro
Account Number: 0047 1026 5030
Swift Code: bnorphmm
c.) Money Transfer via WESTERN UNION
SHIPPING
Express orders are shipped by FedEx Economy (4-5 business days delivery time). Free standard shipping on all orders up to 4kg to Asia! (Listed below)
All others please see Shipping Table below. The weight of your order/ shipment will be included in the order page. If your country or weight of the shipment is not listed please email us at [email protected]
If any package is refused or undeliverable, customer will be responsible for any return shipping costs or taxes. It can take 8 weeks or more for a refused or undeliverable package to arrive back to us. The original shipping cost is non-refundable.
CUSTOMS AND DUTY
Your country's Customs office may add Customs taxes (VAT) and Duty to your package once it arrives at your Customs office. Customer must pay any customs, duties and/or taxes to the parcel carrier at delivery of the package. Your parcel carrier may contact you to arrange payment of these fees before the package can be delivered. If any package is refused or undeliverable, customer will be responsible for any return shipping or taxes.
TRACKING
You will receive a confirmation email once your shoes are boxed up and ready to ship. It will include your tracking number and you can track your package from that email. Some tracking updates will not appear for a few days after the package ships, depending on where it is traveling to.
PRICE
Prices on MONSTER website is in US Dollars. For orders within Philippines, please email us at [email protected] so we may provide price in Philippine Peso. MONSTER reserves the right to make changes to pricing and specifications without prior notice and without incurring any obligations to you.
RETURNS
Due to the high cost of shipping, MONSTER does not provide returns on international orders. Customers must make their own accommodations for any returns. Any product you wish to return must be sent in its original packaging and in unworn condition. We cannot accept returns for used merchandise. Please note that the original shipping charge of your order is non-refundable.
Any other questions? Please send us an email at [email protected] or send us a Contact Form below:
CUSTOMS AND DUTY
Your country's Customs office may add Customs taxes (VAT) and Duty to your package once it arrives at your Customs office. Customer must pay any customs, duties and/or taxes to the parcel carrier at delivery of the package. Your parcel carrier may contact you to arrange payment of these fees before the package can be delivered. If any package is refused or undeliverable, customer will be responsible for any return shipping or taxes.
TRACKING
You will receive a confirmation email once your shoes are boxed up and ready to ship. It will include your tracking number and you can track your package from that email. Some tracking updates will not appear for a few days after the package ships, depending on where it is traveling to.
PRICE
Prices on MONSTER website is in US Dollars. For orders within Philippines, please email us at [email protected] so we may provide price in Philippine Peso. MONSTER reserves the right to make changes to pricing and specifications without prior notice and without incurring any obligations to you.
RETURNS
Due to the high cost of shipping, MONSTER does not provide returns on international orders. Customers must make their own accommodations for any returns. Any product you wish to return must be sent in its original packaging and in unworn condition. We cannot accept returns for used merchandise. Please note that the original shipping charge of your order is non-refundable.
Any other questions? Please send us an email at [email protected] or send us a Contact Form below: